Item Return Policy

Returns and Refunds

Satisfaction and Fun Guarantee

• If you are unhappy with our product for whatever reason, please contact us to arrange a return and refund.       

     • We will issue a UPS Call Tag to pick up your package (please make sure package is in a safe and secure form).

     • If you purchase our product from one of our online dealers, please contact us first so we can resolve issue as easily as possible. 

Please note that our Big-Bang® Cannon return rate is under 1%! 

Although a product issue is rare, Conestoga Company's customer service team will work with you to fix it. 

The Conestoga Company, Inc.

323 Sumner Avenue

Allentown PA 18102-1856


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