Item Return Policy

Returns and Refunds

We offer a money back guarantee

• If you are unhappy with our product for whatever reason, please contact us to arrange a return and refund.       

     • We will issue a UPS Call Tag to pick up your package (please make sure package is in a safe and secure form).

     • If you purchase our product from one of our online dealers, please contact us first so we can resolve issue as easily as possible. 

Please note that our Big-Bang® Cannon return rate is under 1%! 

Conestoga Company's customer service team works with customers to correct any problem that might arise in the operation of any of our models so product can be enjoyed as intended. 

The Conestoga Company, Inc.

323 Sumner Avenue

Allentown PA 18102-1856