Item Return Policy
Returns and Refunds
Satisfaction and Fun Guarantee
• If you are unhappy with our product for whatever reason, please contact us to arrange a return and refund.
• We will issue a UPS Call Tag to pick up your package (please make sure package is in a safe and secure form).
• If you purchase our product from one of our online dealers, please contact us first so we can resolve issue as easily as possible.
Please note that our Big-Bang® Cannon return rate is under 1%!
Although a product issue is rare, Conestoga Company's customer service team will work with you to fix it.
The Conestoga Company, Inc.
323 Sumner Avenue
Allentown PA 18102-1856
610-866-0777
customerservice@bigbangcannons.com